We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it, I recommend buying. The thing will very decorate any set of clothes
I liked it, the pendant is big, thanks to the store!!!
Super!
OK
Very beautiful
The goods came on time. Corresponds to the description.!!!
Beauty is indescribable.
The goods came whole, well packed. The store is well done, reliable. Thank you very much!!!
Very beautiful necklace) good quality goods, delivery took a little less than a month)
excellent
Very beautiful!!!! Good store. Packaging is reliable. Shipping fast
beautiful design great color
beautiful.I liked it.
Elegant, very well made necklace. Very pleased with the purchase. Thank you.
TOP
I liked it, thank you.
Just like in the picture. I liked it very much.
Perfect
Very satisfied with the necklace
The packaging is excellent, it was safe and sound. For plastic-looks great! Purchase in principle satisfied)))
The pendant is excellent, heavy, the length is good
I like it looks good as a natural
It's okay. I liked it.
Delivery is fast, the goods match. Thank you to the store.
Pendants пришол very quickly ordinary плосмаски
Thank you!!! excellent pendant!!!
Beads look impressive. I am happy with both the store and the goods.
Thank you! Everything is fast and high quality!
I order a second time, now for a friend. I really liked the necklace! All as in the photo. I recommend the store send the order quickly, packed in a box, the goods come even faster. I wish all good and prosperity!!!
not as pretty as expected or in the picture, the green pendant is very dull.
Thank you for the fast delivery! Whole. Thank you very much!!!
Beautiful, arrived very fast, excellent quality. Recommend
It's pretty
Thank you! The necklace is cool!
Excellent smortsya is worth its price.
Delivery of two and a half weeks to minsk! Perfectly packed in a puffy and in a cardboard box. Everything came in whole) the necklace as in the description, large and long
The pendant did not come, the money was returned
Good
Whimsical necklace. I loved it. Pretty good quality
The store sent in time but the local mail held it and arrived a long time later
Normal costume jewelry, though the main pebble a little loss, but i will not shoot the star
40 days after order the parcel was received. Packing is a box, pouches and, the beads themselves in a normal transparent package. Beautiful long beads. Heavy enough. There is a smell. I hope it disappears.
Nice the stone is not real but for the price it is ok
pretty, good product I am highly recommended it